questions & answers

You sure can. Please click on the Order Online tab at the top of the page to visit the farm store.

Yes, you can. Please refer to the list of Farmers Markets we attend by clicking here. All orders for Farmers Market pickup must be placed at least 24 hours prior to the opening of the market in order to guarantee delivery.

Please go about shopping on our website as usual and when you arrive at the Checkout page, please select the Farmers Market Pickup tab and then choose the Farmers Market location from the drop down menu. You must choose the Farmers Market Location in order to proceed with the placing of the order.

Browse through categories while reviewing the products available. You can place an item in your cart right from the product overview page.

If you wanted more information about the product itself, you can click on the product for a detailed description.

Click on the grocery cart image in the top right corner to review your cart.

Proceed to Checkout by clicking on the link in the bottom right hand side of the page.

If you are a returning customer, please enter your username and password and hit submit. Once submitted, your details will appear automatically. Please select delivery method, check off the box that you have “read and accepted the terms & conditions” and then place order

If you have not purchased anything from us in the past, please scroll down to the billing details section and fill out the following areas:

First and Last Name
Zip Code
Address
State
Town/City
Phone Number
Email Address
Create Password
Confirm Password

Once complete, choose your delivery method, check off the box that you have “read and accepted the terms & conditions” and then place order

Please enter your credit card number, expiration date, and code number from the back of your card. Click on the pay now box and your order is complete.

Yes, a confirmation email will be sent to the email address you provided when you placed the order.

Yes, you can cancel an order you placed online by calling our office. Still though, you will lose the fee associated with your order.

You will need to place another order online.

Our philosophy here at Alstede Farms is that all orders placed will be ready the day that they are purchased. Once your items have been shopped and packed, someone at our farm will give you a call letting you know you can come pick up your order as well as your order number.

Park in one of the spots just outside the store and give us a call letting us know that you have arrived. Please give us your order number, last name, and the make and color of your vehicle.

Once your order is packed and on the delivery van, you will receive a call letting you know your order is on the way.  All orders will be left by your front door unless otherwise noted in the notes section of your order.

Yes, we allow our team members to make comparable substitutions if certain items are unavailable.

Gala Apples for Pink Lady Apples

Turkey Pot Pie for Chicken Pot Pie

Raspberry Muffins for Blueberry Muffins

Our standards for quality control are high and we have implemented strategies that are highly effective. Still though, there are going to be sometimes when orders are overlooked as with human error. If this happens, please give us a call and we will gladly discuss all your options. Our goal is to always correct mistakes and make everything whole.

Please give us a call so that we can discuss how to move forward.

Yes, the farm store is open from 9-6 everyday with senior and at-risk hours from 8-9.